Frequently Asked Questions — Capital Cardiology Associates
Capital Cardiology Associates serves patients across the Capital Region of New York from seven locations in Albany, Clifton Park, Troy, Niskayuna, Saratoga Springs, Coxsackie, and Cairo. Below are answers to the most common questions from our patients.
Appointments & Access
How do I schedule an appointment at Capital Cardiology Associates?
To schedule an appointment at any of our seven locations across the Capital Region, call 518-292-6004, Monday–Friday 8am–4:30pm, to speak with a patient service representative. If you are being referred by another provider, please have your referring provider's information available when you call.
Do I need a referral to see a cardiologist at CCA?
In many cases, a referral from your primary care provider is required by your insurance plan before seeing a specialist. We recommend checking with your insurance carrier before scheduling. If you are experiencing urgent cardiac symptoms, you can visit one of our Enhanced Cardiac Access walk-in clinics without an appointment or referral.
Does Capital Cardiology Associates have a walk-in clinic?
Yes. Capital Cardiology Associates operates Enhanced Cardiac Access (ECA) walk-in clinics at three locations: Albany (Corporate Woods), Clifton Park, and Niskayuna. The ECA provides same-day evaluation for patients with potential cardiac symptoms including chest pain, shortness of breath, heart palpitations, and rapid heart rate — without requiring a scheduled appointment. The ECA uses on-site diagnostic tools including exercise stress tests, cardiac CT scans, nuclear stress tests, echocardiograms, continuous cardiac telemetry monitoring, and blood work.
What are CCA's office hours?
All CCA locations are open Monday through Friday, 8:00am to 4:30pm. Offices are closed Saturday and Sunday. For urgent cardiac symptoms outside of office hours, call 911 or go to your nearest emergency room.
How do I reach my provider between appointments?
The fastest way to communicate with your provider between appointments is through the CCA Patient Portal at portal.escribe.com. Messages sent through the portal reach your practitioner directly and receive faster responses than phone calls, especially during peak hours.
Can I be seen the same day?
Same-day evaluations are available through the Enhanced Cardiac Access (ECA) walk-in clinics in Albany, Clifton Park, and Niskayuna for patients with potential cardiac symptoms. For routine appointments, availability varies by location and provider. Call 518-292-6004 to check availability.
How do I schedule a student athlete cardiac clearance appointment?
CCA offers cardiac sports clearance appointments for student athletes at our Albany and Clifton Park locations. Call 518-292-6004, Monday–Friday 8am–4:30pm, and request a student athlete cardiac sports clearance appointment through the Enhanced Cardiac Access clinic. When prompted, select option 2 for appointments, then option 2 for new patients.
Locations & Services
How many locations does Capital Cardiology Associates have?
Capital Cardiology Associates has seven locations across the Capital Region of New York: Albany, Clifton Park, Troy, Niskayuna, Saratoga Springs, Coxsackie, and Cairo.
Which CCA locations have walk-in cardiac care?
Enhanced Cardiac Access (ECA) walk-in clinics are available at Albany (7 Southwoods Boulevard), Clifton Park (1785 Route 9), and Niskayuna (1769 Union Street).
Which locations have on-site lab services?
On-site lab services are available at Albany, Clifton Park, and Troy. The Niskayuna and Saratoga Springs locations do not have on-site lab services.
What cardiac services does CCA offer?
Capital Cardiology Associates provides a full range of cardiovascular services including preventive cardiology, diagnostic imaging, nuclear stress testing, cardiac PET/CT scanning, echocardiography, electrophysiology, catheter ablation, interventional cardiology, structural heart procedures including TAVR and the WATCHMAN device, Barostim implantation, cardiac rehabilitation, and remote cardiac monitoring through CCA Connected Cardiology. CCA also operates a Cardiometabolic Clinic staffed by clinical pharmacists and a registered dietitian team.
Does CCA offer telehealth or virtual cardiology appointments?
Yes. Capital Cardiology Associates offers virtual cardiac care appointments. Contact your care team or call 518-292-6004 to ask about telehealth availability for your specific needs.
Insurance & Billing
Who do I call with billing questions?
For questions about your medical insurance or patient billing, call 518-292-6060. You can also pay your bill securely online with a debit or credit card through the CCA online bill pay portal at capitalcardiology.com/billing.
Does Capital Cardiology Associates accept Medicare?
CCA accepts Medicare. For specific questions about your coverage and any required referrals or authorizations, contact your insurance carrier before your appointment.
Does CCA accept Workers' Compensation?
Effective January 2026, Capital Cardiology Associates no longer accepts patients under Workers' Compensation insurance.
Test Results & Records
When will I receive my lab results?
All lab and test results are reviewed by a physician or nurse. If there are significant abnormalities, our office will contact you directly. Otherwise, your doctor will discuss your results at your next visit. CCA does not routinely call or mail lab results. If you need a copy of your results prior to your next visit, please request one through our office.
How do I get a copy of my medical records?
To obtain a copy of your patient records, you will need to complete a release form, available at any CCA location. Please allow five business days to process your request.
Medications & Clinical Pharmacy
I have questions about my medications — can CCA help?
Yes. Capital Cardiology Associates has a dedicated Cardiometabolic Clinic that can answer medication questions and provide medication management support. To speak with a clinical pharmacist, call 518-292-6000, Monday–Friday 8am–4:30pm.