Frequently Asked Questions

HOW DO I SCHEDULE AN APPOINTMENT?

To schedule an appointment at any one of our six locations, please call (518) 292-6004 to speak with a patient service representative. If this is a referral, please have your provider information handy.

WHO DO I CALL WITH BILLING QUESTIONS?

If you have questions about your medical insurance or patient billing, please call 518-292-6060. With our Online Bill Pay, you can pay your bill securely with a debit/credit card.

WHEN WILL I GET LAB RESULTS?

All lab and test results will be reviewed by a doctor or nurse. If there are significant abnormalities, the office will call you. Otherwise, the doctor will discuss your results at your next visit. We do not call or mail our patient lab results on a routine basis. If you need a copy of your results, one will be provided at your next visit.

HOW DO I GET A COPY OF MY PATIENT RECORDS?

In order to obtain a copy of your patient records, you will need to sign a release form, which is available at each office. Please allow five business days to process your request.

I HAVE QUESTIONS ABOUT MY MEDICATIONS, CAN YOU HELP?

Have your medication questions answered by Capital Cardiology Associates’ Clinical Pharmacist, Dr. Kate Cabral. Call 518-292-6004 or ask your doctor for more information

DO YOU HAVE A WALK-IN CLINIC FOR PATIENTS?

The Enhanced Cardiac Access (ECA) suite provides same-day evaluations of patients with non-life-threatening symptoms such as chest pain, palpitations, shortness of breath or rapid heart rate. The ECA allows rapid evaluations utilizing exercise stress tests, heart CT scans, nuclear stress tests, echocardiograms, continuous cardiac telemetry monitoring, and blood work in our on-site blood testing lab.